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Extended Protection Plan - Bundle Cubes
Your protection plan covers:
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- Drops, spills, and other accidents
- Any damage except for lost or stolen items
- Hassle-free online claims
Pairs well with
* For NON US customers VAT is not included.
1 Year Warranty
30-Day Money Back Guarantee
Free US Shipping for Orders Over $49
Help Center & Customer Support
FAQs
Please read our FAQs page to find out more.
Does the GoCube come pre-charged?
Yes!
We still recommend charging the cube before first use (should take approximately 2 hours), just because we know you wonโt be able to put it down after you start playing with it ๐.
Battery and Charging Recommendation
GoCube works on a small lithium polymer rechargeable battery.
Suchย batteries may be damaged if the cell's voltage gets below a critical threshold, thus it is highly recommended to charge your GoCube once in a while to keep it above "0%", also when stored and not used for a long time (the charging frequency depends on typical usage).
Where do I find my accessories? (charging cable, etc.)
When you open the box, pull down the left compartment (where it says โThank Youโ), and the โGoodies Insideโ sleeve will be revealed. ย ย ย
Once you pull it down, you will also find your Product Information Guide and Quick Start Guide, hiding in the slip. ย
How do I turn the cube on/off?
The cube will turn on once you connect it to the app.
When not connected to the app, the cube's battery is in a sleep state, which barely consumes any energy.
How do I charge the cube?
You connect the charging cable to the four holes in the central yellow panel.
Can I charge the cube without the stand?
Of course! The stand is there to make your cube rest like a champ when not in playย
How do I know how much battery I have left?
You can check your battery life on the upper right side in the app.
How much time does it take to fully charge my GoCube?
It takes about 2 hours to charge your GoCube.
The cube should glow with 5 seconds or so gap to indicate charging.
Is it safe to leave my GoCube charging for a long time?
Yes!
There is no problem to leave your cube charging for as long as youโd like.